Application Requirements & Service Terms
1) Overview
- Status Level: Miles&Smiles Elite — equivalent to Star Alliance Gold
- Initial Validity: A 120-day trial period beginning once the upgrade is approved
- Extension Requirements:
- Complete 1 international flight with Turkish Airlines within the first 4 months → Elite status may be extended for an additional 8 months, bringing the total validity to 1 year
- To extend the status for up to 2 years, the applicable status-mile requirements must be completed within the first 12 months
- Who is this service for? Travelers who want access to premium airline status benefits without completing the traditional qualification process
2) Key Benefits
As a Miles&Smiles Elite / Star Alliance Gold member, you may enjoy benefits including:
- Priority Check-in: Access to priority check-in counters where available
- Priority Boarding: Board earlier and enjoy a more convenient airport experience
- Additional Baggage Allowance: Extra baggage benefits on eligible Turkish Airlines and Star Alliance flights
- Lounge Access: Access to eligible Star Alliance lounges worldwide
- Priority Baggage Handling: Priority handling of checked baggage where available
- Other Star Alliance Gold Benefits: Additional benefits may apply depending on the airline, airport, route, and ticket type
Specific benefits are subject to the operating airline’s and airport’s applicable rules and availability.
3) Purchase & Application Process
- After completing your purchase, you will be asked to provide the necessary information for your Turkish Airlines Miles&Smiles account.
- Before the application is submitted, you must ensure that your account meets all eligibility requirements listed below.
- Once the required information has been received, we will begin processing your application.
- Processing time may vary depending on the individual application and Turkish Airlines’ review process.
- Once the application has been completed, we will notify you of the result.
If additional information or verification is required during the process, we will contact you directly.
4) Mandatory Eligibility Requirements
Before purchasing and submitting an application, the applicant must meet all of the following requirements:
- You must have a valid Turkish Airlines Miles&Smiles membership number.
- Your Miles&Smiles account must be active and accessible.
- Your account must already contain at least one completed flight record.
- You must have completed at least one international flight within the two months prior to the application, and the relevant flight activity must be recorded in your account.
- It is the applicant’s responsibility to verify before purchasing the service that their account and flight history meet all stated eligibility requirements.
- Previous participation in a fast-track status upgrade, status match, status challenge, or similar program may affect eligibility.
Please carefully check your Miles&Smiles account and flight history before placing your order.
5) Status Extension Requirements
Receiving the initial Elite status does not automatically guarantee long-term validity.
To extend the Elite status beyond the initial trial period, you must complete at least one international flight operated by Turkish Airlines within the first 4 months.
Additional flight activity and/or status-mile requirements may apply if you wish to extend the status for a longer period.
Important:
The requirement to have an international flight within the two months before submitting the application and the requirement to complete a Turkish Airlines international flight within the first 4 months after approval are two separate requirements.
The first requirement determines your eligibility to apply.
The second requirement determines whether the upgraded status can be extended after approval.
6) Refund Policy
Once an application has entered processing, the service fee is normally non-refundable.
However, if the applicant has fully met all eligibility requirements stated above and the status upgrade still cannot be successfully completed, the full service fee paid will be refunded.
The following situations are considered issues relating to the applicant’s own eligibility and are therefore not eligible for a refund:
- The applicant has not completed the required international flight within the previous two months
- The required flight activity is not recorded in the Miles&Smiles account
- The account does not contain the required previous flight history
- Incorrect, incomplete, or invalid account information has been provided
- The applicant or account does not meet any of the eligibility requirements stated above
- The application is rejected or cannot be processed due to the applicant’s account status, flight history, or personal eligibility circumstances
Failure to complete the required international flight within the previous two months is considered an applicant eligibility issue and does not constitute a failure of our service. Therefore, it does not create any entitlement to a refund.
If you meet all published eligibility requirements but we are still unable to successfully complete the status upgrade, you will receive a full refund of the service fee.
7) Important Notice
By purchasing this service, you confirm that you have read and understood the eligibility requirements and that your account meets the requirements stated above.
Please carefully review your Miles&Smiles account, flight history, and recent international travel activity before placing your order.
If you are unsure whether your account qualifies, we strongly recommend contacting us before purchasing so that we can help you verify the basic requirements.





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